Listening to Consumers and Customers
To make sure we're meeting the needs of our customers and consumers, we put a lot of effort into listening to the people who buy and use our products.
Retailers have grown to expect high levels of service and reliability from Crayola. Through high speed information and distribution systems, the company continues to build its reputation as a valued partner to retail customers.
When parents, teachers, kids, artists or hobbyists have questions about our products, help is only a phone call away. Consumer Affairs representatives answer nearly 250,000 calls, letters and e-mails every year. By helping consumers better understand and use our products, we gain valuable feedback to measure quality and improve our products.
For More Information About Our Company Write:
Consumer Affairs
Crayola LLC
1100 Church Lane
Easton, PA 18044-0431
About Our Products - in the U.S. or Canada:
For Crayola®, Silly Putty® and Portfolio Series products, call 1-800-272-9652.
To learn more about Crayola and its brands, be sure to visit these internet sites:
Crayola: http://www.crayola.com
Silly Putty: http://www.sillyputty.com
Portfolio Series: http://www.portfolioseries.com
The Crayola FACTORY: http://www.crayola.com/factory
Corporate Headquarters Contacts
For specific information about Crayola, you can contact the following:
Donations
For more information on Corporate Contributions, click here.
Human Resources
For more information on Employment Opportunities, click here.
Media
Susan Tucker (610) 253-6272, ext. 4293
For the latest in Crayola news, you can also click here.
Pictures on Grounds
Nanette Castro (610) 253-6272, ext. 4211
Tours
The Crayola Factory (610) 515-8000
For more information on The Crayola FACTORY, you can also click here.
