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Self-Serve Support

Your one stop shop for answers to commonly asked questions, tips on removing stains, and more! If you can't find what you're looking for, select an option below to ask us yourself!
  • faq
    FAQs

    Where can I buy Crayola products? What’s the most popular Crayola Crayon Color? What else does Crayola® make besides art supplies? Find answers to the questions most commonly asked about Crayola!

  • Craft Safety
    Craft Safety Guide

    Crayola considers the safety of children our top priority. The purpose of this guide is to inform adults who engage in arts & crafts activities with children to ensure safe and successful experiences.

  • Product Catalog
    Product Catalog

    What's new? What's the largest Crayola Crayon selection available? Click here to check out our current retail and educational product catalogs!

  • Stain Tips
    Stain Tips

    Most staining issues are easy to handle. Click here to find stain removal solutions for all Crayola products on a variety of surfaces.

  • Supplier
    Suppliers & Licensees

    Click here for more information on becoming a supplier or partnering with Crayola!

  • MSDS
    MSDS Sheets

    Click here for online access to Material Safety Data Sheets for all Crayola and Silly Putty products.

Talk To Us

Check out the FAQ section of the website for immediate answers to your questions. If you can't find what you are looking for there, we can help! Call us at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.
  • Contact Us
    Phone

    1-800-272-9652.
    Monday - Friday 9 AM - 4 PM EST.

  • Email Us
    Email

    Submit a question via our e-mail form.

  • Mail Us
    Write

    Crayola, LLC
    Attn: Consumer Affairs,
    P.O. Box 431, Easton, PA 18044-0431

  • Chat Online Image
    Chat is typically available Monday - Friday from 9 AM - 4 PM EST. USA only.

Featured Crafts

Let's make something!

Dangling Snake craft

Dangling Snake

Charmed by snakes? This fake snake is easy to make with your Crayola Color Explosion Spinner™ designs!

Wildlife Pencil Topper craft

Wildlife Pencil Topper

Keep wildlife at your fingertips when you write or draw! Craft Model Magic® pencil toppers to perch atop your Crayola Er

craft

Somebunny Special Cards

Special springtime greetings with a personal touch! Use your fingerprint to paint bunnies and chicks on these cute cards

Haulin’ Trucks craft

Haulin’ Trucks

Breaker! Breaker! We got ourselves a convoy! Make your very own shoebox fleet of cargo trucks for loads of fun!

Wacky Headwear craft

Wacky Headwear

Feeling silly? Let the world know with Crayola® Model Magic® gag headgear!

Funny Animal Faces Ring Toss craft

Funny Animal Faces Ring Toss

Hear the roar of approval from kids, and play this game along with them! Tossing rings at the funny faces builds coordin

craft

Hippity Hop Sidewalk Chalk

Hop to it! Spring into action to create cute sidewalk chalk bunnies using your own footprints.

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