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Self-Serve Support

Your one stop shop for answers to commonly asked questions, tips on removing stains, and more! If you can't find what you're looking for, select an option below to ask us yourself!
  • faq
    FAQs

    Where can I buy Crayola products? What’s the most popular Crayola Crayon Color? What else does Crayola® make besides art supplies? Find answers to the questions most commonly asked about Crayola!

  • Craft Safety
    Craft Safety Guide

    Crayola considers the safety of children our top priority. The purpose of this guide is to inform adults who engage in arts & crafts activities with children to ensure safe and successful experiences.

  • Product Catalog
    Product Catalog

    What's new? What's the largest Crayola Crayon selection available? Click here to check out our current retail and educational product catalogs!

  • Stain Tips
    Stain Tips

    Most staining issues are easy to handle. Click here to find stain removal solutions for all Crayola products on a variety of surfaces.

  • Supplier
    Suppliers & Licensees

    Click here for more information on becoming a supplier or partnering with Crayola!

  • MSDS
    MSDS Sheets

    Click here for online access to Material Safety Data Sheets for all Crayola and Silly Putty products.

Talk To Us

Email and Chat are currently unavailable. Check out the FAQ section of the website for immediate answers to your questions. If you can't find what you are looking for there, we can help! Call us at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. Please note we will be closed from noon on December 23 until Friday, December 26 and on January 1 for the holidays.

Happy Holidays from our Crayola family to yours!
  • Contact Us
    Phone

    1-800-272-9652.
    Monday - Friday 9 AM - 4 PM EST.

  • Email Us
    Email

    Sorry, Email is currently unavailable.

  • Mail Us
    Write

    Crayola, LLC
    Attn: Consumer Affairs,
    P.O. Box 431, Easton, PA 18044-0431

  • Chat Online Image
    Chat is typically available Monday - Friday 9 AM - 12 PM AND 2 PM - 4 PM EST. USA only