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Self-Serve Support

Your one stop shop for answers to commonly asked questions, tips on removing stains, and more! If you can't find what you're looking for, select an option below to ask us yourself!
  • faq
    FAQs

    Where can I buy Crayola products? What’s the most popular Crayola Crayon Color? What else does Crayola® make besides art supplies? Find answers to the questions most commonly asked about Crayola!

  • Craft Safety
    Craft Safety Guide

    Crayola considers the safety of children our top priority. The purpose of this guide is to inform adults who engage in arts & crafts activities with children to ensure safe and successful experiences.

  • Product Catalog
    Product Catalog

    What's new? What's the largest Crayola Crayon selection available? Click here to check out our current retail and educational product catalogs!

  • Stain Tips
    Stain Tips

    Most staining issues are easy to handle. Click here to find stain removal solutions for all Crayola products on a variety of surfaces.

  • Supplier
    Suppliers & Licensees

    Click here for more information on becoming a supplier or partnering with Crayola!

  • MSDS
    MSDS Sheets

    Click here for online access to Material Safety Data Sheets for all Crayola and Silly Putty products.

Talk To Us

Check out the FAQ section of the website for immediate answers to your questions. If you can't find what you are looking for there, we can help! Call us at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.
  • Contact Us
    Phone

    1-800-272-9652.
    Monday - Friday 9 AM - 4 PM EST.

  • Email Us
    Email

    Submit a question via our e-mail form.

  • Mail Us
    Write

    Crayola, LLC
    Attn: Consumer Affairs,
    P.O. Box 431, Easton, PA 18044-0431

  • Chat Online Image
    Chat is typically available Monday - Friday from 9 AM - 4 PM EST. USA only.

Featured Crafts

Let's make something!

Baggy Fish craft

Baggy Fish

Create your own puffy fish-with paper lunch bags! Paint and stuff a whole school of these delightful creatures.

Celery Bloom Stampers

Celery Bloom Stampers

Create colorful spring blooms with celery! Create a stamp and add designs for a giftable spring bouquet.

Planets Up

Planets Up Close

Make identifying the planets in the solar system easy by highlighting their special features with Crayola® Color Sticks.

craft

Hippity Hop Sidewalk Chalk

Hop to it! Spring into action to create cute sidewalk chalk bunnies using your own footprints.

Black Cat Window Watcher craft

Black Cat Window Watcher

Black cats are a hauntingly good way to decorate for Halloween. Kids jump to create this Black Cat Window Watcher with g

craft

Somebunny Special Cards

Special springtime greetings with a personal touch! Use your fingerprint to paint bunnies and chicks on these cute cards

Celebrate Good Times

Celebrate Good Times

Explore celebrations across the globe! Capture a celebratory moment of your own by designing a colorful fabric banner!

craft

Model Magic Maracas

Upcycle all your extra plastic eggs! Model Magic maracas give you a fun, fresh way to make music.

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