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Use water, Windex window cleaner, Formula 409 cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk-like residue.
Using soap for automobiles and water, wash the auto body. If stain remains, repeat washing. For additional assistance, contact a local auto body shop.
Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container.
Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container. SPECIAL NOTE: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours.
If you notice the stain before laundering, rinse stain with hot water. Wash in hot water with laundry detergent for about 12 minutes (heavy soil cycle). Soak in OxiClean or Clorox 2 solution, according to the instructions on the container, for one hour and repeat laundry cycle. Repeated laundering should remove any residual stains.
Apply Soft Scrub® with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue.
Special Note: The stain may not be removable using the above product. You may need to lightly sand the stained area to remove all color and then repaint.
Special Note: The stain may not be removable from flat paint using the above products. You may need to lightly sand the stained area to remove all color and then repaint.
Please Note:
The suggestions for removing stains have been compiled as a service to our consumers. We are unable to guarantee or be responsible for the results obtained by these procedures. You may also wish to consult your local cleaner for further recommendations.
Before attempting the stain removal method, test each procedure on an inconspicuous area of the material or surface to be cleaned. Please be advised these stain removal methods involve hazardous products and are intended only for adult use. Crayola does not recommend children attempt these procedures.
In many procedures, specific brands of products are recommended. These are brands that performed most effectively in our laboratory. Always check individual containers for recommended procedures and warnings. Competitive brand products may work equally well.
For additional assistance, contact us toll-free at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.