Shipping
Online orders can only be shipped within the 50 United States. We are unable to ship to US Territories and APO or FPO military address at this time. All orders placed with a P.O. Box as the ship to address will ship via Federal Express SmartPost (4-6 business days).
Shipping options and time frames:
NOTE: Personalized items ship within 5 business days. Orders with items on back order are held until they can be shipped complete.
Express shipping does not include processing time. After processing time, please allow 2-3 business days for Express delivery. Orders are shipped and delivered on business days only (Monday-Friday excluding major holidays).
Free Shipping offer valid on Crayola.com Ground shipping only. Ground discount will be applied at checkout. Exclusions may apply. Offer not valid on shipments to AK or HI. Not valid on previous orders. Offer may expire or be withdrawn without notice due to error, fraud, or unforeseen circumstances. Void where prohibited. No code needed.