The marker ink is easily removed from non-porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non-porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film.
The suggestions for removing stains have been compiled as a service to our consumers. We are unable to guarantee or be responsible for the results obtained by these procedures. You may also wish to consult your local cleaner for further recommendations.
Before attempting the stain removal method, test each procedure on an inconspicuous area of the material or surface to be cleaned. Please be advised these stain removal methods involve hazardous products and are intended only for adult use. Crayola does not recommend children attempt these procedures.
In many procedures, specific brands of products are recommended. These are brands that performed most effectively in our laboratory. Always check individual containers for recommended procedures and warnings. Competitive brand products may work equally well.
For additional assistance, contact us toll-free at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.