If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
-
Cleaning Materials
Cotton Ball
Rubbing Alcohol
Soft Scrub Mild Abrasive Cleanser
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If stain persists saturate a cotton ball with alcohol and blot the stain and rinse. -
Cleaning Materials
Cotton Balls
Nail Polish Remover
Sponge
Soft Scrub Mild Abrasive Cleanser
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with nail polish remover, blot the remaining stain and rinse. -
Cleaning Materials
Liquid Dish Soap
Paper Towels
Soft Cloth
Soft Scrub Mild Abrasive Cleanser
Warm Water
Wipe the stain with dry paper towels or a soft cloth. If any stain remains, use liquid dish soap in warm water, wipe the stain and rinse. SPECIAL NOTE--To remove stain from rough tile, use Soft Scrub according to the directions on the container. -
Cleaning Materials
Cotton Ball
Rubbing Alcohol
Soft Scrub Mild Abrasive Cleanser
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If stain persists saturate a cotton ball with alcohol and blot the stain and rinse. -
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.