Skip to Main Content
Volver a las preguntas frecuentes

¿Los productos Crayola son resistentes a la luz y permanentes en papel?

Si bien los pigmentos de color en la mayoría de los productos Crayola no son permanentes y se desvanecerán con el tiempo cuando se expongan a una luz intensa, los productos Crayola a continuación son permanentes y resistentes a la luz en la mayoría de las superficies de papel.



¿Tienes preguntas?

¡Estamos aquí para ti! Llámenos o envíenos un mensaje de texto al 1-800-272-9652 de lunes a viernes entre las 9 a. m. y las 4 p. m., hora del este. Es posible que se apliquen cargos por mensajes de texto. Si prefiere enviarnos un correo electrónico, visite nuestra página de soporte.

Si tienes preguntas adicionales, ¡nos encantaría saber de ti! No dudes en llamarnos o enviarnos un mensaje de texto al 1-800-CRAYOLA días laborables entre las 9 AM y las 4 PM hora del Este. Si prefieres enviarnos un correo electrónico, visita nuestra página de contacto.

Preguntas relacionadas

Explora respuestas a preguntas comunes, consejos útiles para eliminar manchas e ideas creativas para aprovechar al máximo nuestros materiales de arte y recursos gratuitos.

  • Keep designs permanent on fabric and other surfaces when you choose Crayola products with non-washable pigments:

    • Crayola Acrylic Paints, including Acrylic Paint Sticks
    • Crayola Fabric Markers
    • Crayola Fine Point Doodle Markers (ideal for cotton, polyester, leather, & canvas)
    • Crayola Portfolio Series Acrylic Paint
    • Crayola Take Note! Permanent Markers
    For added permanency and to fix the color to the fabric, an adult should heat-set the colors before laundering or wearing the garment. Otherwise, washing the fabric before heat-setting, will cause a loss of color intensity.

    To heat-set using an iron
    1.  Set the iron at the hottest setting appropriate for the fabric type.
    2. Cover your work-surface with scrap cloth or rags to prevent unwanted stains.
    3. Turn the fabric inside out, and iron the reverse side of the design with a back and forth motion for 4 minutes.
     
    To heat-set using a clothes dryer, place the item alone in the dryer for 30 minutes on the hottest setting appropriate for the fabric. Do not dry other garments at the same time.
     
    To heat-set using a blow-dryer, use the hottest setting to thoroughly heat the design for 4 minutes.

  • Crayola® Portfolio® Series products are generally used by adults and older children because of their permanence. This product line offers the quality of professional art materials without the professional prices. Portfolio Series products include Acrylic Paints and Water-Soluble Oil Pastels. Use our where to buy store locator to help you find local and online retailer for purchasing options. 

  • Crayola® and Silly Putty® brand products are sold through a network of distributors and retail stores. Many retailers in your local area carry a variety of our products such as toy stores, superstores and drug stores.


    USA

    You can find Crayola products at various retail stores, including Target, Walmart, Staples, CVS, Rite-Aid, Walgreens, Michaels, Albertsons, Shopko, Meijers and Blick Art Supplies. The Crayola.com "Where to Buy" product locator can help you find local and online retailers. Our website is updated often with new products and participating retailers. Please check back again if a product or participating retailer isn’t shown.

    Visit The Crayola Store, located at our Crayola Experience™ attractions, where you can explore the world’s largest selection of Crayola products and unique souvenirs. Find a location near you by visiting CrayolaExperience.com. 

    CANADA

    Check for Crayola products at: Toys R Us, Walmart, Shoppers Drug Mart, Michaels, Staples Business Depot, Rexall/Pharma Plus, or Loblaws/Real Canadian Superstore. You can also use our product locator too on Crayola.ca.

     

  • Although the exact ingredients in our products are proprietary, we can provide a list of the most common ingredient requests not found in products currently manufactured by Crayola. This list does not apply to licensed products, such as Crayola-brand bath, personal care, or food items, which are manufactured by licensing partners. Please check the back of the packaging for manufacturer details or if the ingredient in question is not included on this list and is due to a medical concern, please contact Crayola Customer Support with any questions.

    • Casein
    • Eggs & Egg Shell
    • Fish/Shellfish
    • Latex*
    • Milk
    • Nut & Nut Oil (including Tree Nuts)
    • Peanuts
    • Red Dye #40
    • Sesame & Sesame Oil
    • Whey

    *It is possible that latex gloves may have been worn during the manufacture and distribution of raw materials, components, or finished goods.


  • We love new and exciting ways to use Crayola products! Eggs that have been decorated with our products are not recommended for consumption, since art materials are not food-grade.

¿No puedes encontrar lo que estás buscando?

¡Estamos aquí para ayudarte con tu creatividad!

Soporte