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¿Los productos Crayola son resistentes a la luz y permanentes en papel?

Si bien los pigmentos de color en la mayoría de los productos Crayola no son permanentes y se desvanecerán con el tiempo cuando se expongan a una luz intensa, los productos Crayola a continuación son permanentes y resistentes a la luz en la mayoría de las superficies de papel.



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¡Estamos aquí para ti! Llámenos o envíenos un mensaje de texto al 1-800-272-9652 de lunes a viernes entre las 9 a. m. y las 4 p. m., hora del este. Es posible que se apliquen cargos por mensajes de texto. Si prefiere enviarnos un correo electrónico, visite nuestra página de soporte.

Si tienes preguntas adicionales, ¡nos encantaría saber de ti! No dudes en llamarnos o enviarnos un mensaje de texto al 1-800-CRAYOLA días laborables entre las 9 AM y las 4 PM hora del Este. Si prefieres enviarnos un correo electrónico, visita nuestra página de contacto.

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  • Keep designs permanent on fabric and other surfaces when you choose Crayola products with non-washable pigments:

    • Crayola Acrylic Paints, including Acrylic Paint Sticks
    • Crayola Fabric Markers
    • Crayola Fine Point Doodle Markers (ideal for cotton, polyester, leather, & canvas)
    • Crayola Portfolio Series Acrylic Paint
    • Crayola Take Note! Permanent Markers
    For added permanency and to fix the color to the fabric, an adult should heat-set the colors before laundering or wearing the garment. Otherwise, washing the fabric before heat-setting, will cause a loss of color intensity.

    To heat-set using an iron
    1.  Set the iron at the hottest setting appropriate for the fabric type.
    2. Cover your work-surface with scrap cloth or rags to prevent unwanted stains.
    3. Turn the fabric inside out, and iron the reverse side of the design with a back and forth motion for 4 minutes.
     
    To heat-set using a clothes dryer, place the item alone in the dryer for 30 minutes on the hottest setting appropriate for the fabric. Do not dry other garments at the same time.
     
    To heat-set using a blow-dryer, use the hottest setting to thoroughly heat the design for 4 minutes.
  • Crayola® Portfolio® Series products are generally used by adults and older children because of their permanence. This product line offers the quality of professional art materials without the professional prices. Portfolio Series products include Acrylic Paints and Water-Soluble Oil Pastels. Learn more about tips and tricks for using Portfolio Series Acrylic Paints on the Crayola Acrylic Paints guide.


    Portfolio Series products are typically sold by educational suppliers. For more information, visit the Crayola Portfolio Series page or contact any of the suppliers listed below.

  • Crayola® and Silly Putty® brand products are sold through a network of distributors and retail stores. Many retailers in your local area carry a variety of our products such as toy stores, superstores and drug stores.


    USA

    You can find Crayola products at various retail stores, including Target, Walmart, Staples, CVS, Rite-Aid, Walgreens, Michaels, Albertsons, Shopko, Meijers and Blick Art Supplies. The Crayola.com "Where to Buy" product locator can help you find local and online retailers. Our website is updated often with new products and participating retailers. Please check back again if a product or participating retailer isn’t shown.

    Visit The Crayola Store, located at our Crayola Experience™ attractions, where you can explore the world’s largest selection of Crayola products and unique souvenirs. Find a location near you by visiting CrayolaExperience.com

    CANADA

    Check for Crayola products at: Toys R Us, Walmart, Shoppers Drug Mart, Michaels, Staples Business Depot, Rexall/Pharma Plus, or Loblaws/Real Canadian Superstore. You can also purchase online at Crayola.ca.

    ALL OTHER LOCATIONS

    For information on where to buy Crayola products outside the USA and Canada, please check our FAQ to contact the Crayola representative in your country.

  • We love new and exciting ways to use Crayola products! Eggs that have been decorated with our products are not recommended for consumption, since art materials are not food-grade.

  • Crayola does not control the prices of our products at retail. We sell our products through a network of distributors and retail stores, including brick and mortar stores and online retailers, and recommend they establish fair pricing. Retailers and independent third-party sellers that offer products online through established retail sites can set their own prices and may significantly reduce or increase the cost of a product based on their selling strategy. For example, some retailers will lower their prices on certain products during the back-to-school season to attract customers or compete with other retailers.

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