Los consumidores a menudo sugieren nuevos nombres de colores para conmemorar a una persona o evento especial. Debido a la frecuencia, no podemos cumplir con estas solicitudes.
Si desea crear un recuerdo único que le permita personalizar una etiqueta de crayón Crayola auténtica, lo invitamos a visitar una de nuestras ubicaciones de Crayola Experience .Si tienes preguntas adicionales, ¡nos encantaría saber de ti! No dudes en llamarnos o enviarnos un mensaje de texto al 1-800-CRAYOLA días laborables entre las 9 AM y las 4 PM hora del Este. Si prefieres enviarnos un correo electrónico, visita nuestra página de contacto.
Preguntas relacionadas
Explora respuestas a preguntas comunes, consejos útiles para eliminar manchas e ideas creativas para aprovechar al máximo nuestros materiales de arte y recursos gratuitos.
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At Crayola, we stand by the quality of our products. If you experience any issues with a Crayola-manufactured product, please reach out to us for assistance.
- USA/Canada - 1-800-CRAYOLA (800-272-9652)
- All other locations
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Although Crayola does not manufacture a product to remove crayon marks from paper, a kneaded eraser, usually sold at art supply stores, may help!
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Opened Model Magic can be stored in an air-tight container but should be used within a few days, as it is designed to dry and harden over a brief period of time.
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Have questions about your Scribble Scrubbie app? We have the answers!
Where is the Scribble Scrubbie App available?
- Check for the app on the Apple App Store, Google Play Store, and Amazon App Store.
What kind of connection is required to use the app?
- A data connection (Wi-Fi or cellular) is only required if you choose to make purchases within the app and to watch videos in the theatre. All other features work offline.
How do I unlock a new Scribble Scrubbie pet?
- PLAY: A new pet can be earned, along with other rewards, every time the reward meter at the top of the screen is filled. Activities like coloring, washing, feeding, taking photos, watching videos, and playing with your Scribble Scrubbie pets will help fill the pet meter. All Scribble Scrubbie pets can be unlocked through play, no purchase necessary.
- SCAN UP: If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the "add pet" button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the “Parents” section of the app by scrolling down to the FAQ "How do I unlock a new Scribble Scrubbie?". Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play.
- IN-APP PURCHASE: One-time in-app purchases are available to expand your collection.
What are pet upgrades and how do I get them?
- Upgraded pets have a visual effect added to them, such as glow and sparkles. Below are ways you can upgrade your pets.
- Scan your Scribble Scrubbie Pets UPC code on the package to immediately upgrade the pets in that set.
- Pets earned through play can be upgraded once all the base pets have been unlocked.
Can I save my photos?
- Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery, simply tap the photo you want to save to make it bigger, then tap the "save to your device" button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.
Can I change my Scribble Scrubbie design?
- Absolutely! Scribble Scrubbie pets love to be washed and colored again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the color or wash button. You can also color or wash your pet in the My Pets section of the app by tapping on any unlocked pet.
Will my progress in the app be saved on the cloud and accessible on multiple devices?
- To ensure privacy and security, all data is saved locally on your device. As a result, all user-created content and user progress will be lost if this app is uninstalled and will not transfer from one device to another.
Where can I view Scribble Scrubbie products online?
- Check out the adorable pets on the Crayola Scribble Scrubbie page!
Need Further Assistance?
Our friends at Red Games are ready to help! Visit the Scribble Scrubbie Pets app website for more details about the app or send an email to [email protected].
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It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored. Our products are generally tested on the basis of how they are used, rather than how long they have remained unused. We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter.