Since I'm not located in the United States or Canada, what international location should I contact?

Crayola products are sold through a network of distributors and retail store locations. If you are not from the United States or Canada, please contact the office located nearest to you:

Consumers from the U.K. and Ireland:


Vivid Imaginations

PO Box 164,

Hockley Essex SS5 4BA

Phone: 01702 208170

Web site:


Consumers from Italy:


Binney & Smith (Europe) Ltd.

Via Copernico 58 47122 Forli FC

Phone: 0543-720997

Fax: 0543-721075

Web site:


Consumers from France:


Vivid Europe

3 Place du Village F - 92230

Gennevilliers, France

Phone:  +33(0)1 41 06 54 54


Web site:


Consumers from other European countries as well as Middle East, Russia/Ukraine and Africa:


Phone:  +33 (1) 41 06 54 59



Consumers from Caribbean and Puerto Rico:


Armando González

Phone number: (506) 2293 5037


Consumers from Brazil:


Abrakidabra (Distributor)



Consumers from Central America and South America:

David Beltran


Consumers from Mexico:


Adrian Romero

Phone number:  #(52) 554-190-1806


Rosario Munoz


Phone number: (52-55) 1500 4300 Ext 4377


Consumers from Australia:


Crayola (Australia) Pty.Ltd.

10 Caribbean Drive

Scoresby VICTORIA 3179

Mailing Address: PO Box 1903

Ferntree Gully VICTORIA 3156

Phone: 1-800-657 353 or 9-011-613-9730-4400

Fax: 9-011-613-9730-4433

Email: (Meagen Steer) Web site:


Consumers from New Zealand


F W Cave Ltd
15 Old North Rd, RD2, Kumeu 0892
P.O. Box 278 Kumeu 0841
Phone: +64 9 4157766 extn 703
Fax: +64 9 4157099


Consumers from Asia Pacific, China, Hong Kong, Taiwan, India, Sri Lanka, Pakistan, Nepal, Mongolia, Bangladesh, Maldives:

Ying Chan

Crayola Hong Kong    

6/F Harbourfront Landmark
11 Wan Hoi Street

Hong Kong    
Phone: +852 2309 9305

Consumers from Malaysia, Singapore, Philippines, Indonesia, Thailand, Vietnam, Myanmar, Laos, Cambodia:

Richard Tan

Crayola LLC

Phone: + 60 3 7886 1619
Mobile: + 60 12 2800 866
Skype: crayola_rtan



Consumers from Japan and Korea:


Tomohiro Hiratsuka

Crayola LLC

Nihon Hallmark K.K. Crayola International
16F, ARK Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo, 107-6016
Phone:  03-5720-1433
Mobile:  080-4654-4298