If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with water and wipe stains from the outside to the center of the stain. If the stain remains, dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with water and wipe stains from the outside to the center of the stain. If the stain remains, dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Capture Spot and Stain Remover
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with water and wipe stains from the outside to the center of the stain. If the stain remains, dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Cotton Ball
Rubbing Alcohol
Soft Scrub Mild Abrasive Cleanser
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If stain persists saturate a cotton ball with alcohol and blot the stain and rinse.
FOR STAINLESS STEEL APPLIANCES - Use any stainless steel cleaning product per the manufacturer’s direction. Repeat as needed -
Cleaning Materials
Cotton Balls
Rubbing Alcohol
Sponge
Spot Shot Carpet Stain Remover
Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container.
Special Note: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.