Lamentamos saber que su experiencia no fue perfecta. Nos gustaría tener la oportunidad de discutirlo con usted. No dude en llamarnos o enviarnos un mensaje de texto al 1-800-272-9652 de lunes a viernes entre las 9 a. m. y las 4 p. m., hora del este. Si prefiere enviarnos un correo electrónico, visite nuestra página de contacto de Crayola.
¿No se encuentra en los Estados Unidos o Canadá? Aprenda cómo comunicarse con el representante de Crayola en su área visitando nuestra página de contacto internacional.
Si tienes preguntas adicionales, ¡nos encantaría saber de ti! No dudes en llamarnos o enviarnos un mensaje de texto al 1-800-CRAYOLA días laborables entre las 9 AM y las 4 PM hora del Este. Si prefieres enviarnos un correo electrónico, visita nuestra página de contacto.
Preguntas relacionadas
Explora respuestas a preguntas comunes, consejos útiles para eliminar manchas e ideas creativas para aprovechar al máximo nuestros materiales de arte y recursos gratuitos.
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Although Crayola does not manufacture a product to remove crayon marks from paper, a kneaded eraser, usually sold at art supply stores, may help!
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Several factors may influence the value of a Crayola® product manufactured in our earlier years. Some of these include the condition and age of the product, along with the current availability and demand for the product. While we do not have an accurate way to determine this for consumers, your local antique dealer would be a great resource for this information. We suggest reaching out to one in your area for an appraisal.
You may be interested in a book titled "A Century of Crayola Collectibles -A Price Guide" by Bonnie B. Rushlow. Published by Hobby House Press in 2002, it offers information about product history and estimated values. Check for it at your local library and online bookstores. The ISBN is 0-87588-638-8.
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Consumers often suggest new color names to commemorate a special person or event. Because of the frequency, we are unable to honor these requests.
If you’d like to create a one-of-a-kind keepsake that allows you to personalize an authentic Crayola crayon label, we invite you to visit one of our Crayola Experience locations.
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Crayola® Model Magic® modeling compound is not waterproof. In fact, water will have a negative effect on the product. Learn more about Crayola Model Magic at Crayola.com.
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The powdery deposit you may see on the surface of your Crayola product is called bloom. This occurs naturally and is perfectly safe.
Bloom appears on Crayola wax‑based products, such as crayons and colored pencils. It occurs when oil contained in the paraffin wax used in these products seeps to the surface and re‑crystallizes into a milky powder. You may also see this with sculptures made with Crayola Air‑Dry Clay as the product ages or is exposed to varying temperatures and humidity. Rest assured, this process is harmless, and the powdery substance and crystallization do not affect the quality or performance of the product. Remove by gently wiping away with a dry cloth.