If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Whiteboard Cleaner Any Type
All Purpose Cleaner
Rubbing Alcohol
Clorox Cleanup Spray Bottle
Wipe all stains with a whiteboard cleaner according to the directions on the container. If any stain remains, apply all purpose cleaner according to the directions on the container. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Or, you may use Clorox Clean-Up (spray bottle) according to the directions on the container. You may also try the following: Use another color dry-erase marker over the stain and wipe off while ink is still wet. Sometimes, using another color marker over the color, lifts the under color when erased.
ADDITIONAL NOTES: If whiteboard surface is porcelain, the dry-erase markers should erase easily. If the whiteboard surface is laminated, use the suggestion provided. NOT RECOMMENDED: Soft Scrub or any abrasive cleaner.
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Cleaning Materials
Cotton Balls
Nail Polish Remover
Sponge
Soft Scrub Mild Abrasive Cleanser
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with nail polish remover, blot the remaining stain and rinse. -
Cleaning Materials
All Purpose Cleaner
Simple Green Cleaner
Use all purpose cleaner according to directions on packaging. If stain remains, use Simple Green cleaner according to directions on packaging. -
Cleaning Materials
Cotton Ball
Rubbing Alcohol
Soft Scrub Mild Abrasive Cleanser
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. -
Cleaning Materials
Cotton Ball
Rubbing Alcohol
Soft Scrub Mild Abrasive Cleanser
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If stain persists saturate a cotton ball with alcohol and blot the stain and rinse.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.