If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
-
Cleaning Materials
Laundry Detergent
1. Machine wash promptly in cold or hot wash cycle with laundry detergent.
2. Do not use prewash or chlorine bleach.
3. Repeat laundering should remove any residual stains. Do not heat-dry between washings.
Ink that has soaked through multiple layers of fabric (like quilts or comforters), or left on the fabric for longer periods before washing, may require additional cleaning and supplies.
Optional cleaning materials you may need:
• Amodex® Spot Remover
• Amodex® Stain Swipe Wipes
We suggest:
1. First, test Amodex Spot Remover on an inside seam or hidden area.
2. Apply Amodex Spot Remover to the stain and allow it to sit for about 10 minutes.
3. Gently scrub the area using the Amodex Stain Swipe Wipe or a soft brush.
4. Rinse with water, and repeat as needed to remove as much ink as possible.
5. Lastly, machine wash according to the instructions above or hand wash the fabric using laundry detergent.
-
Cleaning Materials
Laundry Detergent
1. Pre-treatment should not be necessary
2. Machine wash fabric with detergent in the hottest water allowed according to fabric washing instructions. Hot water cycle is preferred.
3. Repeat laundering, as needed, making sure to air-dry between washings. Heat-drying may set stains. -
Cleaning Materials
Laundry Detergent
Paper Towels
Soft Bristle Brush
Sponge
Rub or brush dried paint from fabric. Wipe off wet paint with a damp sponge or paper towel. Wash in hot water with laundry detergent for about 12 minutes (use heavy soiled setting if there is no minute timer on your machine) and rinse in warm water. Repeated laundering may be necessary. -
Cleaning Materials
Laundry Detergent
Remove any large wet or dry pieces of dough manually. Do not rub wet dough into fabric. Follow normal washing instructions for garment. If stain remains, do not dry the garment. Rewash following normal washing instructions. -
Cleaning Materials
Laundry Detergent
Prewash Laundry Stain Remover
Remove as much excess Model Magic as possible from fabric. Wash in hot water with laundry detergent and rinse in cold water. Check fabric prior to drying. If stain persists, rewash then dry.If stain has been left for extended period of time, use following pretreatment suggestion: Remove as much excess Model Magic from fabric as possible. Use pre-wash laundry stain remover according to directions on container. Work pre-wash into stained fabric. Wash in hot water with laundry detergent and rinse in cold water. If stain persists, do not dry. Repeat pretreatment and wash cycle, then dry.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.