If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Marble Cleaner
Rubbing Alcohol
All Purpose Cleaner
If using a marble cleaner, use per the directions on the container. If using an all purpose cleaner, wipe the stain with a damp sponge. If any stain remains, apply all purpose cleaner with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. -
Cleaning Materials
Marble Cleaner
Paper Towels
Wipe the stained area with a paper towel to remove as much as possible. Use the marble cleaner per the manufacturer's direction.
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Cleaning Materials
Soft Cloth
Paper Towels
Rubbing Alcohol
Zep Granite and Marble Cleaner
Mr Clean Magic Eraser
1. Apply dish soap directly to the stain. Using warm water and a colorfast cloth or paper towel, rub the stain and rinse as needed, removing as much of the stain as possible.
2. To treat any remaining stains, use a Marble Cleaner like Zep Granite and Marble Cleaner according to package directions.
3. If staining remains, use a soft bristle brush with rubbing alcohol, gently scrubbing the stain, removing as much of the stain as possible.
4. To remove any residual stains, use a Mr. Clean Magic Eraser according to package directions.
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Cleaning Materials
Water
Wash with water. On unfinished marble, pastels will leave a residual stain. -
Cleaning Materials
Marble Cleaner
All Purpose Cleaner
Rubbing Alcohol
If using a marble cleaner, use per the directions on the container. If any stain remains, apply all purpose cleaner with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.