Crayola does not control the prices of our products at retail. We sell our products through a network of distributors and retail stores, including brick and mortar stores and online retailers, and recommend they establish fair pricing. Retailers and independent third-party sellers that offer products online through established retail sites can set their own prices and may significantly reduce or increase the cost of a product based on their selling strategy. For example, some retailers will lower their prices on certain products during the back-to-school season to attract customers or compete with other retailers.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Questions
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
-
We do not recommend the use of traditional Crayola art products for intentional direct skin contact. Products designed for face and skin painting require specific testing and approval for this purpose.
However, we think you will love the Crayola Face & Body Crayons! These non-toxic crayons allow you to color right on your skin. They clean easily off the skin with soap and water. Check for them at a major retail store near you.
-
At Crayola, we stand by the quality of our products. If you experience any issues with a Crayola-manufactured product, please reach out to us for assistance.
- USA/Canada - 1-800-CRAYOLA (800-272-9652)
- All other locations
-
We offer Crayola product catalogs online!
- US Consumers: Visit our Support Page and select Product Catalog.
- Canadian Consumers: Visit
Crayola.ca where you will find a link to the current product catalog in the Helpful Links section. While you are there, check out the colorful products offered at Crayola.ca.
-
The powdery deposit you may see on the surface of your Crayola product is called bloom. This occurs naturally and is perfectly safe.
Bloom appears on Crayola wax‑based products, such as crayons and colored pencils. It occurs when oil contained in the paraffin wax used in these products seeps to the surface and re‑crystallizes into a milky powder. You may also see this with sculptures made with Crayola Air‑Dry Clay as the product ages or is exposed to varying temperatures and humidity. Rest assured, this process is harmless, and the powdery substance and crystallization do not affect the quality or performance of the product. Remove by gently wiping away with a dry cloth.
-
Crayola® Portfolio® Series products are generally used by adults and older children because of their permanence. This product line offers the quality of professional art materials without the professional prices. Portfolio Series products include Acrylic Paints and Water-Soluble Oil Pastels. Use our where to buy store locator to help you find local and online retailer for purchasing options.