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Frequently Asked Questions

FAQs

  • Alcohol-based markers are made with dyes, which are naturally not lightfast. Keep finished artwork away from direct sunlight for better preservation. 

    Visit www.crayola.com/AllGrownUp to explore the full collection.

  • Yes, all Crayola® and Silly Putty® products are non-toxic and safe to use. Crayola has been a trusted brand in homes and schools for over 100 years, prioritizing safety since 1903.


    Independent toxicologists consistently evaluate our products, confirming they contain no known toxic substances in quantities sufficient to harm the human body, even if ingested or inhaled. Both Crayola and Silly Putty art materials carry the Art and Creative Materials Institute's (ACMI) APPROVED PRODUCT (AP) seal, indicating they meet or exceed specific quality standards.

  • If your pet has ingested a Crayola or Silly Putty product, please contact a veterinarian for assistance. All Crayola and Silly Putty products have been evaluated by an independent toxicologist and found to contain no known toxic substances in sufficient quantities to be harmful to the human body, even if ingested or inhaled. In addition, Crayola and Silly Putty art materials carry the Art and Creative Materials Institute's (ACMI) APPROVED PRODUCT (AP) seal, which indicates these products meet or exceed specific quality standards.

  • While we love finding new ways to create with our modeling compounds, at Crayola, the safety of our artists is our top priority.


    Crayola modeling compounds are not meant to be made into candlesticks or similar items that would come in contact with open flames and high heat sources. For that reason, we do not recommend using Crayola modeling compounds, wet or dry, near an open flame, in an oven, microwave, or kiln. Exposure to high heat sources may cause drying out, cracking, and browning.

  • By definition, acid-free is having a pH of 6.5 to 8.0. Currently, the following Crayola® products meet an "acid-free" definition, having a pH of 6.5 to 8.0:

    * Please note that vendor and product ingredients may change, potentially affecting a product's acid-free status.

  • While the color pigments in most Crayola® products are not permanent and will fade over time when exposed to strong light, the Crayola products below are permanent and light-fast on most paper surfaces.

  • We love new and exciting ways to use Crayola products! Eggs that have been decorated with our products are not recommended for consumption, since art materials are not food-grade.

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    We are continually updating and refreshing our online features to ensure the best online consumer experience! Crayola® Story Studio and Lights, Camera, Color products were discontinued in 2012 and have been removed from Crayola.com to make way for newer content.

    Do you offer anything similar to Lights, Camera, Color?
    Yes! It’s called Color Camera. This is a quick, easy and fun way to turn photos into coloring pages! Use any photo on your device or take a new one. Watch the color drain away and adjust the special filter to get a great result on almost any photo.  

    Where can I find Crayola’s current apps?
    Please visit the app store on your device for Crayola’s current colorful apps.

     

  • Although refills are not sold separately, we have DIY solutions below so you can keep the creative fun going!

    • Paper Discs: The paper discs are 6" in diameter. Trace one of your original discs on a paper plate and cut it out.
    • Ink: Washable Crayola Paint diluted with water is your go-to solution!
      • Although we do not recommend removing the nozzles from the ink bottles, dilute the paint with water in a washable paint cup or use a plastic squeeze bottle. Mix the water and paint with a disposable spoon. Use the spoon to drop the paint onto a paper disc to create your masterpieces. Discard any unused diluted paint after use.

  • Yes, you can find free printable coloring sheets for adults online, including a wide selection of fun & trending categories to choose from on Crayola.com. These pages often feature more detailed designs that are ideal for relaxation, mindfulness, and creative expression. 

    Explore printable adult coloring pages for intricate patterns and artistic designs with themes ranging from books to birds, music, celestial designs, and more. You can also browse the full library of free coloring pages to discover seasonal themes, more nature-inspired artwork, and inspirational illustrations that appeal to all audiences. 

    For more specific styles, check out flower coloring pages or cozy coloring pages, which are especially popular for adult coloring. 

    All pages are free to download and print, making it easy to enjoy a colorful break anytime. 

    Crayola All Grown Up celebrates creativity for adults with art tools and inspiration designed to make creative time feel relaxing, expressive, and fun. 

  • Many Crayola products do not state age recommendations on packaging because the age when a child is ready to begin using art products varies from child to child. Some children are ready to use art products at a very early age, while others may not show an interest until later. Crayola offers a range of art supplies and creative activities designed specifically for children ages 12 – 36 months. View products for toddlers on Crayola.com!

  • The basic ingredients contained in Crayola® Crayons are paraffin wax and color pigment. These ingredients are the same for all Crayola Crayon colors, with some modifications in special effects crayons.

    Crayola Crayons begin to melt at around 105° Fahrenheit and have a melting point between 120° - 147° Fahrenheit. The melting point is the same for all regular Crayola Crayons; however, the density and amount of pigment included in different crayons will result in varying thickness or viscosity of the mixture.