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If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with rubbing alcohol to use in a blotting motion over the stain. Change the sponge as needed. Apply upholstery/carpet shampoo according to the manufacturer’s direction. If stain remains, use Capture Spot & Soil remover per the manufacturer’s direction. If stain persists, rub a wet paper towel over Fels Naptha bar soap and apply the lather to the stain, let rest for 5 minutes. Wipe off with a paper towel or cloth and hot water. Repeat as needed. -
Cleaning Materials
Paper Towels
Resolve Carpet Cleaner
Soft Cloth
Sponge
Spot Shot Carpet Stain Remover
Woolite Oxy Deep Carpet Cleaner
1. Blot the stain with a dry paper towel until no more color can be removed.
2. Use Resolve Carpet Cleaner, Spot Shot Carpet Cleaner or Woolite® Oxy Deep Carpet Cleaner according to the directions on the container.
3. Blot the area with a paper towel, sponge or soft colorfast cloth. Continue blotting until the stain is removed. Be careful not to spread the stain.
4. Vacuum the area when dry.
5. If the stain remains, repeat steps 2-4.
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Cleaning Materials
Oxiclean Carpet Cleaner
Paper Towels
Spot Shot Carpet Stain Remover
Woolite Spot
Using a blotting motion, remove as much of the stain as possible with a dry paper towel. Apply any of the above carpet cleaning products according to directions on packaging. Repeat as necessary until stain is removed. SPECIAL PRECAUTION: Do not leave Spot Shot on carpet for more than 8 hours. Check after 4 hours. -
Cleaning Materials
Oxiclean Carpet Cleaner
Paper Towels
Sponge
Spot Shot Carpet Stain Remover
Woolite Oxy Deep Carpet Cleaner
Remove as much of the stain as possible using paper towels to blot the stain. Use Woolite Oxy Deep carpet cleaner according to the directions on the container. Allow stain to stand and penetrate for 5 minutes. Blot area with a clean paper towel or sponge, being careful not to spread the stain. Vacuum when carpet is dry. If stain remains, repeat procedure. You may use any of the other carpet cleaners listed according to the direction on the containers. -
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.