If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Brush
Paper Towels
Soft Cloth
Liquid Dish Soap Preferred Dawn or Joy
Oxiclean Powder
Warm Water
Wipe off excess stain with a dry paper towel or soft cloth. Apply a solution of liquid dish soap mixed with warm water and scrub with a brush in a circular motion. Allow the area to dry. Apply a solution of OxiClean powder mixed with warm water to the stain and brush in a circular motion and rinse. Repeat as necessary. -
Cleaning Materials
Whiteboard Cleaner Any Type
All Purpose Cleaner
Rubbing Alcohol
Clorox Cleanup Spray Bottle
Wipe all stains with a whiteboard cleaner according to the directions on the container. If any stain remains, apply all purpose cleaner according to the directions on the container. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Or, you may use Clorox Clean-Up (spray bottle) according to the directions on the container. You may also try the following: Use another color dry-erase marker over the stain and wipe off while ink is still wet. Sometimes, using another color marker over the color, lifts the under color when erased.
ADDITIONAL NOTES: If whiteboard surface is porcelain, the dry-erase markers should erase easily. If the whiteboard surface is laminated, use the suggestion provided. NOT RECOMMENDED: Soft Scrub or any abrasive cleaner.
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Cleaning Materials
Carpet or Upholstery Cleaner Such as Spot Shot Professional or Woolite or Oxiclean Carpet Cleaner
Paper Towels
Use a paper towel to blot as much of the stain as possible. Use carpet cleaner according to the directions on the container. Repeat as necessary. -
Cleaning Materials
Kaboom Ultra Soft Scrub Soft Cream Cleanser
Mr Clean Magic Eraser Kitchen and Bath
Oxiclean Cleaner
Paper Towels
Wipe the stain with a paper towel. Apply Kaboom Ultra Soft Scrub and let stand a few minutes before wiping off with a paper towel. If stain persists, use OxiClean All Purpose cleaner or Mr. Clean Magic Eraser as directed on packaging. Repeat as needed. -
Cleaning Materials
Paper Towels
Carpet or Upholstery Cleaner Such as Spot Shot Professional or Woolite or Oxiclean Carpet Cleaner
Use a paper towel to blot as much of the stain as possible. Use carpet cleaner according to the directions on the container. Repeat as necessary.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.