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If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Cold Water
Liquid Dish Soap
Sponge
Stiff Bristle Brush
Remove any large clumps of wet dough manually. Do not rub wet dough into carpet or fabric fibers. Allow dough to dry overnight or at least 4 hours. Add liquid dish detergent to cold water. Slowly work the dough out of the carpet or fabric using the soapy water and a stiff bristle brush. Manually remove pieces of dough as they are loosened from the stained area to prevent the dough from getting worked back into the fibers. Blot stain away with a damp sponge. If stain persists, use Resolve carpet cleaner according to the directions on the container. -
Cleaning Materials
Cold Water
Liquid Dish Soap
Sponge
Stiff Bristle Brush
Remove any large clumps of wet dough manually. Do not rub wet dough into carpet or fabric fibers. Allow dough to dry overnight or at least 4 hours. Add liquid dish detergent to cold water. Slowly work the dough out of the carpet or fabric using the soapy water and a stiff bristle brush. Manually remove pieces of dough as they are loosened from the stained area to prevent the dough from getting worked back into the fibers. Blot stain away with a damp sponge. If stain persists, use Resolve carpet cleaner according to the directions on the container. -
Cleaning Materials
Cold Water
Liquid Dish Soap
Sponge
Stiff Bristle Brush
Remove any large clumps of wet dough manually. Do not rub wet dough into carpet or fabric fibers. Allow dough to dry overnight or at least 4 hours. Add liquid dish detergent to cold water. Slowly work the dough out of surface using the soapy water and a stiff bristle brush. Manually remove pieces of dough as they are loosened from the stained area to prevent the dough from getting worked back into the fibers. Blot stain away with a damp sponge. If stain persists, use Resolve carpet cleaner according to the directions on the container. -
Cleaning Materials
Laundry Detergent
Prewash Laundry Stain Remover
Remove as much excess Model Magic as possible from fabric. Wash in hot water with laundry detergent and rinse in cold water. Check fabric prior to drying. If stain persists, rewash then dry.If stain has been left for extended period of time, use following pretreatment suggestion: Remove as much excess Model Magic from fabric as possible. Use pre-wash laundry stain remover according to directions on container. Work pre-wash into stained fabric. Wash in hot water with laundry detergent and rinse in cold water. If stain persists, do not dry. Repeat pretreatment and wash cycle, then dry. -
Cleaning Materials
Cotton Balls
Kneaded Eraser May Be Purchased at Art Supply Stores
For non-washable materials, consult a professional cleaner.Special Note: Heat-Set Fabric Crayons -- Because Crayola Fabric crayons are designed for permanency, there are no suggestions for removal. Depending upon the fiber content of the fabrics involved, stains may eventually fade from natural fabrics after repeated washing and exposure to sunlight.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.