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If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Cotton Balls
Rubbing Alcohol
Sponge
Spot Shot Carpet Stain Remover
Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container. SPECIAL NOTE: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours. -
Cleaning Materials
Bleach for Colored Clothing Clorox 2reg or Oxiclean Powder
Laundry Detergent
1. Before laundering, rinse the stain from fabric with hot water until no more color can be removed.
2. Wash in hot water with laundry detergent for about 12 minutes (heavy soil cycle). Do not put the garment in the dryer.
3. Soak in a solution of Oxi Clean or Clorox 2® according to the instructions on the container for one hour. Let the garment air dry.
4. Repeat laundering should remove any residual stains. Do not heat-dry between washings.
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Cleaning Materials
Soft Cloth
Soft Scrub Bleach Nonabrasive Cleanser
Water
Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue.
Special Notes:
- The stain may not be removable from flat paint with the above products. You may need to lightly sand the stained area to remove all color and then repaint.
- Use very fine sandpaper on untreated wood, sand gently until color is gone.
- On grout use Soft Scrub with bleach to clean the stain.
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.