If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with rubbing alcohol to use in a blotting motion over the stain. Change the sponge as needed. Apply upholstery/carpet shampoo according to the manufacturer’s direction. If stain remains, use Capture Spot & Soil remover per the manufacturer’s direction. If stain persists, rub a wet paper towel over Fels Naptha bar soap and apply the lather to the stain, let rest for 5 minutes. Wipe off with a paper towel or cloth and hot water. Repeat as needed. -
Cleaning Materials
Liquid Dish Soap
Rubbing Alcohol
Fels Naptha Bar Soap
Add liquid dish soap to warm water. Wash the surface with paper towels to remove as much stain as possible. Saturate a cotton ball with rubbing alcohol and blot the remaining stain. If stain persists, rub a wet paper towel over Fels Naptha bar soap and apply the lather to the stain, work in a circular motion. Rinse with water. Repeat as needed. -
Cleaning Materials
Liquid Dish Soap
Rubbing Alcohol
Fels Naptha Bar Soap
Add liquid dish soap to warm water. Wash the surface with paper towels to remove as much stain as possible. Saturate a cotton ball with rubbing alcohol and blot the remaining stain. If stain persists, rub a wet paper towel over Fels Naptha bar soap and apply the lather to the stain, work in a circular motion. Rinse with water. Repeat as needed. -
Cleaning Materials
Soft Cloth
Paper Towels
Rubbing Alcohol
Zep Granite and Marble Cleaner
Mr Clean Magic Eraser
1. Apply dish soap directly to the stain. Using warm water and a colorfast cloth or paper towel, rub the stain and rinse as needed, removing as much of the stain as possible.
2. To treat any remaining stains, use a Marble Cleaner like Zep Granite and Marble Cleaner according to package directions.
3. If staining remains, use a soft bristle brush with rubbing alcohol, gently scrubbing the stain, removing as much of the stain as possible.
4. To remove any residual stains, use a Mr. Clean Magic Eraser according to package directions.
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Cleaning Materials
Bar Soap
Wash skin with bar soap(Fels Naphtha, Ivory or Lava) and warm water. Repeat as needed.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.