If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Upholstery/Rug Shampoo
Dampen a sponge with water and wipe stains from the outside to the center of the stain. If the stain remains, dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Oxiclean Carpet Cleaner
Paper Towels
Spot Shot Carpet Stain Remover
Woolite Spot
Using a blotting motion, remove as much of the stain as possible with a dry paper towel. Apply any of the above carpeting cleaning products according to directions on packaging. Repeat as necessary until stain is removed. SPECIAL PRECAUTION Do not leave Spot Shot on carpet for more than 8 hours. Check after 4 hours. -
Cleaning Materials
Vacuum Upholstery/Rug Shampoo
Vacuum as much of the dry colored chalk stain from the fabric as possible. If stain remains, apply upholstery/rug shampoo according to the directions on the container. -
Cleaning Materials
Liquid Dish Soap
Soft Cloth
Wash the surface with dish soap and wipe with a soft cloth. -
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.