If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
-
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with rubbing alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If the stain remains, use Capture spot and soil remover according to the directions on the container. -
Cleaning Materials
Cotton Balls
Fantastik
Rubbing Alcohol
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. -
Cleaning Materials
All Purpose Cleaner
Rubbing Alcohol
Wipe all stains with a damp sponge. If any stain remains, apply all purpose cleaner with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. -
Cleaning Materials
Cotton Balls
Fantastik
Rubbing Alcohol
Sponge
Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. -
Cleaning Materials
Capture Spot and Stain Remover
Rubbing Alcohol
Sponge
Upholstery/Rug Shampoo
Dampen a sponge with rubbing alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If the stain remains, us Capture spot and soil remover according to the directions on the container.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.