If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Liquid Dish Soap
Sponge
Water
Mix liquid dish soap and warm water. Using a sponge with soapy water, work over the stained area in a circular motion and rinse. Repeat as needed.If the stain persists, use a Mr. Clean Magic eraser per the manufacturer’s direction. -
Cleaning Materials
Liquid Dish Soap
Soft Cloth or Sponge
Toothpaste
Warm Water
Soft Scrub Mild Abrasive Cleanser
Add liquid dish soap to water. Wash the stain in a circular motion using a soft cloth or sponge and rinse. If stain remains, repeat the procedure. Fresh marks are most easily removed. Residual stains on white walls and more durable surfaces may be removed with Soft Scrub, toothpaste or a mild abrasive cleanser. Apply cleanser with a soft cloth or sponge. Work the stain for sevral minutes. Rinse with water. Repeat if necessary. -
Cleaning Materials
Liquid Dish Soap
Paper Towels
Soft Cloth
Soft Scrub Mild Abrasive Cleanser
Warm Water
Wipe the stain with dry paper towels or a soft cloth. If any stain remains, use liquid dish soap in warm water, wipe the stain and rinse. SPECIAL NOTE--To remove stain from rough tile, use Soft Scrub according to the directions on the container. -
Cleaning Materials
Dull Knife or Metal Spoon
Liquid Dish Soap
Small Stiff Bristle Brush
Sponge
Warm Water
Scrape excess crayon off with a dull-edge knife or metal spoon. Spray or dampen with warm water and apply liquid dish soap on the stained area, work in with the brush and wipe stain away with a damp sponge. If stain remains, repeat the procedure. -
Cleaning Materials
Liquid Dish Soap
Soft Cloth or Sponge
Toothpaste
Warm Water
Soft Scrub Mild Abrasive Cleanser
Add liquid dish soap to water. Wash the stain in a circular motion using a soft cloth or sponge and rinse. If stain remains, repeat the procedure. Fresh marks are most easily removed. Residual stains on white walls and more durable surfaces may be removed with Soft Scrub, toothpaste or a mild abrasive cleanser. Apply cleanser with a soft cloth or sponge. Work the stain for sevral minutes. Rinse with water. Repeat if necessary.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.