FAQ | crayola.com

What colors are in the color packs you can choose from when creating a Custom 64 Crayon Box?

Online Shopping - Personalized Product
My personalized product arrived damaged (shipping damage, package damage, broken/defective components/incorrect assortment). Do I need to return it to receive a replacement?

Online Shopping - Personalized Product
Can I cancel or make changes to an order I recently placed?

Online Shopping - Personalized Product
Will my personalized and non-personalized merchandise arrive together?

Online Shopping - Personalized Product
When will I receive my personalized item?

Online Shopping - Personalized Product
Can I expedite shipping on my order?

Online Shopping - Personalized Product
Do you have stain removal information for Silly Putty on fabric?

Stain removal tips
Does LivCrayola.com still exist?

Web site
Can I make my own web site through Crayola.com?

Web site
How does Crayola.com work with anti-spam programs?

Web site
Where can I download Adobe Flash Player?

Web site
How can I remove crayon marks from paper?

Stain removal tips
How can I remove Crayola Washable Window Markers or Window Writers from glass, Plexiglas or mirrors?

Stain removal tips
Where can I purchase Crayola digital and tablet apps?

Software
How can I confirm the authenticity of an e-mail from Crayola.com?

Web site
I need cleaning and stain removal information. Where can I find it?

Stain removal tips
Can I print anything on my crayon label?

Online Shopping - Personalized Product
I want to order the Personalized Crayola Art Case. Which products included in the case can be customized?

Online Shopping - Personalized Product
Can I create my own crayon colors?

Online Shopping - Personalized Product
I live in Canada. Can I order a personalized crayon box?

Online Shopping - Personalized Product
Why doesn’t my personalized 64 count box have a perforation in the front?

Online Shopping - Personalized Product
Can business logos or trademarked images be printed on personalized packages?

Online Shopping - Personalized Product
What are your terms and conditions for personalized orders?

Online Shopping - Personalized Product
Are Crayola Story Studio and Lights, Camera, Color still available on your website?

Web site

What colors are in the color packs you can choose from when creating a Custom 64 Crayon Box?

My personalized product arrived damaged (shipping damage, package damage, broken/defective components/incorrect assortment). Do I need to return it to receive a replacement?

Can I cancel or make changes to an order I recently placed?

Will my personalized and non-personalized merchandise arrive together?

When will I receive my personalized item?

Can I expedite shipping on my order?

Do you have stain removal information for Silly Putty on fabric?

Does LivCrayola.com still exist?

Can I make my own web site through Crayola.com?

How does Crayola.com work with anti-spam programs?

Where can I download Adobe Flash Player?

How can I remove crayon marks from paper?

How can I remove Crayola Washable Window Markers or Window Writers from glass, Plexiglas or mirrors?

Where can I purchase Crayola digital and tablet apps?

How can I confirm the authenticity of an e-mail from Crayola.com?

I need cleaning and stain removal information. Where can I find it?

Can I print anything on my crayon label?

I want to order the Personalized Crayola Art Case. Which products included in the case can be customized?

Can I create my own crayon colors?

I live in Canada. Can I order a personalized crayon box?

Why doesn’t my personalized 64 count box have a perforation in the front?

Can business logos or trademarked images be printed on personalized packages?

What are your terms and conditions for personalized orders?

Are Crayola Story Studio and Lights, Camera, Color still available on your website?