Skip to Main Content
Back to FAQs

How do I clean the drawing surface of the Crayola Ultimate Light Board?

Below are pro-tips for cleaning the drawing board of your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, and Glow Dome.
 
•    Wipe the drawing surface with a damp cloth, damp paper towel, or disinfectant wipe.
•    Dry thoroughly to remove any residue.
•    Drawings left on the surface for an extended period of time may need a drop of liquid dish soap on a damp cloth to remove. Rinse with water and dry thoroughly with a soft cloth or paper towel to remove any residue. Do not immerse the unit in water to clean.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

Related Questions

Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!

  •  

    Looking for refill markers for your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, or Glow Dome? 

    • USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Check Crayola.com for details
    • Canada: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Writers will keep the creative fun going. Check for the 10-count package at retailers that carry Crayola products or visitCrayola.ca to use our product locator tool.
    • Outside of the USA or Canada:  Check our FAQ to contact our international office.
  • To keep your Crayola® Colourwhirls ™ art contained, try placing your drawing surface inside a cardboard box before letting it rip! The box will provide borders for the paper to help keep the toy and its colorful swirls on the paper.

  • Troubleshooting & Tips for Your Crayola Color Wonder Magic Light Brush

    The Crayola Color Wonder Magic Light Brush is a mess-free painting tool designed to work exclusively with Color Wonder Paper.

    For best results:

    • Protect your work surface before starting.
    • Turn on the brush — the handle will light up and cycle through all colors.
    • Once the cycle ends, press the bristles into the center of the paint pad for 1–2 seconds to allow it to pick up enough color to transfer to the Color Wonder Paper.
    • The handle will temporarily light up the color of the selected paint.
    • Brush the bristles against the paint pad several times to coat them with an invisible layer of paint.
    • Apply the brush to Color Wonder Paper and watch the colors magically appear!

    Do I need to replace the paint pads?

    No. The paint pads are securely sealed during manufacturing and are not removable or replaceable. They are designed to last and will not dry out, even if the cover is not airtight.

    How do I clean and store the Magic Light Brush?

    • Wipe the bristles with a dry paper towel between color changes to prevent mixing.
    • When finished, snap the cover on to protect the color pads.
    • Store the unit in a cool, dry place.

    Battery Installation:

    Use a Phillips screwdriver to loosen the two screws on the battery compartment cover.
    Insert three (3) AA alkaline batteries.
    Ensure all three battery nibs (+ ends) face to the LEFT (refer to image on packaging or manual).

    Replace the battery cover and tighten the screws securely.

    Battery Savers:

    • To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes of inactivity.
    • To reactivate the brush: Push the power switch to "off", then back to "on". This resets the unit and turns it back on.
  • Crayola has 800,000 square feet of manufacturing and warehouse space in the Lehigh Valley. The crayon manufacturing area is 54,000 square feet in the crayon packing area, and 34,000 square feet in the molding and labeling area. The Forks I facility, which houses the crayon manufacturing area, is 460,000 square feet of space.

  •  

    It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored.  Our products are generally tested on the basis of how they are used, rather than how long they have remained unused.  We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter.

Can't Find What You're Looking For?

We're here to help!

Support