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Where can I find cleaning and stain removal information?

Art can be messy, so our experts have created pro tips to help. Visit  Crayola.com to find stain removal solutions for Crayola products on a variety of surfaces.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

Related Questions

Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!

  • We offer stain removal suggestions for both Crayola and Silly Putty products. You can find this information by going to Stain Removal.


    Specifically, the suggestion for removing Silly Putty from fabric is as follows:


    How to remove Silly Putty® and Clay from fabric


    Cleaning Materials:

    • Dull knife or metal spoon
    • Rubbing alcohol
    • Cotton balls
    • Ice cubes
    • Liquid dish soap (preferred: Dawn or Joy)

    Procedure:


    Scrape off as much putty as possible. Use ice cubes to chill the putty making it easier to scrape away. Saturate a cotton ball with rubbing alcohol and blot the stained area. If stain persists, rub liquid dish soap into the stain and wash as normal. Repeat as needed.


    Please bear in mind, all the stain removal suggestions we offer have been tested in our laboratory, but we are unable to guarantee the results. We recommend you test our suggestion in an inconspicuous area first.

  • Information on Crayola’s® sustainability efforts and updates to the ColorCycle program can be found on the Crayola Sustainability and ColorCycle Program page.

  • Crayola® and Silly Putty® brand products are sold through a network of distributors and retail stores. Many retailers in your local area carry a variety of our products such as toy stores, superstores and drug stores.


    USA

    You can find Crayola products at various retail stores, including Target, Walmart, Staples, CVS, Rite-Aid, Walgreens, Michaels, Albertsons, Shopko, Meijers and Blick Art Supplies. The Crayola.com "Where to Buy" product locator can help you find local and online retailers. Our website is updated often with new products and participating retailers. Please check back again if a product or participating retailer isn’t shown.

    Visit The Crayola Store, located at our Crayola Experience™ attractions, where you can explore the world’s largest selection of Crayola products and unique souvenirs. Find a location near you by visiting CrayolaExperience.com

    CANADA

    Check for Crayola products at: Toys R Us, Walmart, Shoppers Drug Mart, Michaels, Staples Business Depot, Rexall/Pharma Plus, or Loblaws/Real Canadian Superstore. You can also purchase online at Crayola.ca.

    ALL OTHER LOCATIONS

    For information on where to buy Crayola products outside the USA and Canada, please check our FAQ to contact the Crayola representative in your country.

  • Want to add colorful flair to your wardrobe? Here's where you can find Crayola-branded clothing:

    • Crayola.com Where To Buy: Although we don’t sell directly at Crayola.com, in addition to our core stationery and toy products, you will find featured merchandise. Use the "Where to Buy" indicator on the product pages to help you locate the items. The site is updated often, so check back to find new and exciting colorful clothing!
    • Crayola Experience Retail Stores: Explore exclusive souvenirs and merchandise at our themed retail stores located within Crayola Experience attractions. You don't need admission to the attraction to shop at the store. Find the nearest location to you by visiting CrayolaExperience.com.
  • Customized and personalized Crayola® My Way products are no longer available on Crayola.com. The Crayola Store, located at our Crayola Experience™ attractions, offers the Pick Your Pack Wall where you can create your own custom assortment of your favorite Crayola Crayon colors. Click here to find the location nearest you!

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