1. Check to be sure the batteries are installed properly. Reactivate the unit by sliding the black on/off switch on the underside of the base. The "on" position is indicated by a straight line and may need to be reset by turning it off and back on twice.
2. Remove the center drawing surface, which must be in place for the center lights to work, and firmly push it back into place.
3. Check the red gear ring on the plastic dome to be sure it is flush against the lip. Place the lid on the base.
4. Activate the light feature by moving the silver slider switch to the right. Activate the dome rotation by pressing the silver button. See product instructions for additional details.
Additional tips:
5. Glow Dome Markers are attached to the cardboard packing located at the bottom of the Glow Dome/Dome Light Designer box. Opening the box from the bottom should assist in locating the markers.
6. Room lighting should be dimmed for the Glow Dome/Dome Light Designer lights to show up.
7. The unit will turn off automatically after one hour and may require the above reset tips.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Questions
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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We hope the following tips help you enjoy hours of fun with the Digital Light-Designer!
Troubleshooting tips if the unit is not functioning as expected:
- Check that new, fresh batteries are being used and installed correctly.
- The unit needs to be placed on a flat, hard, level surface so the switch underneath is engaged.
- Does the Red LED on the wand light up? If not, check the batteries are in properly and are new.
- If you cannot get past the main menu screen, turn off nearby lights in the room or move out of direct sunlight. Strong outside or indoor light can interfere with the operation of the unit.
- The wand is similar to a remote. It needs to be aimed rather than held like a pencil. It works from about an inch away, with the light beam on or tap wand directly on the dome surface.
- When the unit is turned on, the unit cycles the colors line by line. You can interrupt this process by tapping on the dome. If you don't see the colored lines, something in the room is causing interference.
- You cannot draw on the top of the dome, only the sides.
- To rotate the displayed image, hold the stylus on the dock (the 2 white lines near the base). The lines will turn red, then blue. When the lines turn blue, move the stylus along the dock to rotate the images around the Digital Light-Designer.
- There are 3 menus available; however, only 2 appear at first.
- Two wands CANNOT be used at the same time. Two wands cause issues similar to having lights on in the room.
- What type of adapter are you using? USE ONLY AC ADAPTERS WITH MATCHING SPECIFICATIONS: INPUT: 100-120VAC, 50-60 Hz, 0.8A / OUTPUT: 6.0VDC, 2.0A, 12.0W/VA
The Crayola Digital Light-Designer is no longer a part of our current product line. You can learn more about our current products on Crayola.com.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-272-9652 on weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
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It’s glow time! We have some tips to help you get the best results from Crayola Glow Fusion.
- The Glow Fusion technology is a marker-paper system. The paper and marker set combined work together to give your masterpieces up to four hours of glow time.
- Protect your work surfaces. Glow Fusion Markers are not washable.
- When the markers (activated or not) are not in use, cap and lay them flat in the marker tray to prevent leaking.
- For the brightest glow effect, use the markers promptly after activating.
- To activate the markers:
- Bend the marker barrel at the star points to crack the glow capsules.
- Shake the capped marker for 5 seconds.
- Remove the cap and hold the marker tip down until it glows.
- Turn off the lights to see your art shine at its brightest!
Need a visual?
- Scan the QR code on the box or check out the video here.
Want to keep the creative fun glowing?
- Check for Glow Fusion Marker Coloring Sets in the Crayola aisle at retail stores or your favorite online shopping sites.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
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Below are pro-tips for cleaning the drawing board of your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, and Glow Dome.• Wipe the drawing surface with a damp cloth, damp paper towel, or disinfectant wipe.• Dry thoroughly to remove any residue.• Drawings left on the surface for an extended period of time may need a drop of liquid dish soap on a damp cloth to remove. Rinse with water and dry thoroughly with a soft cloth or paper towel to remove any residue. Do not immerse the unit in water to clean.
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Have questions about your Color Wonder Magic Light Brush? We have the answers!For Best Results:Always protect your work surface!
- The handle will light up and cycle through all the colors. When that is done, press the bristles in the middle of the paint pad for a few seconds.The handle will temporarily light up the color of the paint. Brush the bristles against the paint pad several times. An invisible layer of paint will stick to the bristles. Brush onto Color Wonder Paper and watch the colors magically appear!
- Between each color change, wipe the bristles with a dry paper towel.
- To store the unit, snap the cover on to protect the color pads. Since the paint pads will not dry out, the cover does not need to be airtight and replacing the paint pads is not necessary. The paint pads are securely sealed in the unit during the manufacturing process and not removable, so we do not recommend attempting to remove them.
Battery Instructions:- Use Phillips screwdriver to loosen 2 battery cover screws on battery compartment.
- Insert three (3) AA alkaline batteries. Ensure All 3 battery nibs (+ ends) face to the LEFT - see image below.
- Replace battery cover & tighten the screws.
Battery Savers:- To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes if unused.
- To reactivate, push power switch to "off" and then back "on". Turn the power switch off and then on.
Need more helpful hints? Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. - Not located in the United States or Canada? Visit our FAQ for information on contacting the Crayola representative in your area -
Looking for refill markers for your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, or Glow Dome?
- USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Check Crayola.com for details.
- Canada: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Writers will keep the creative fun going. Check for the 10-count package at retailers that carry Crayola products or at Crayola.ca.
- Outside of the USA or Canada: Check our FAQ to contact our international office.
- USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Check Crayola.com for details.