Peel away the Crystal Putty from the surface as soon as possible. If any glitter remains, spray the area with a mild household cleaner and wipe with a soft cloth or sponge. If a cleaner is not available, warm, soapy water may be used. If removing a stain from washable wallpaper, peel away the Crystal Putty from the surface and clean with warm soapy water and a soft cloth or sponge.
The suggestions for removing stains have been compiled as a service to our consumers. We are unable to guarantee or be responsible for the results obtained by these procedures. You may also wish to consult your local cleaner for further recommendations.
Before attempting the stain removal method, test each procedure on an inconspicuous area of the material or surface to be cleaned. Please be advised these stain removal methods involve hazardous products and are intended only for adult use. Crayola does not recommend children attempt these procedures.
In many procedures, specific brands of products are recommended. These are brands that performed most effectively in our laboratory. Always check individual containers for recommended procedures and warnings. Competitive brand products may work equally well.
For additional assistance, contact us toll-free at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.