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How do I get a defective product replaced?

 

At Crayola, we stand by the quality of our products. If you experience any issues with a Crayola-manufactured product, please reach out to us for assistance.

 

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

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