At Crayola, we stand by the quality of our products. If you experience any issues with a Crayola-manufactured product, please reach out to us for assistance.
- USA/Canada - 1-800-CRAYOLA (800-272-9652)
- All other locations
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Questions
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Several factors may influence the value of a Crayola® product manufactured in our earlier years. Some of these include the condition and age of the product, along with the current availability and demand for the product. While we do not have an accurate way to determine this for consumers, your local antique dealer would be a great resource for this information. We suggest reaching out to one in your area for an appraisal.
You may be interested in a book titled "A Century of Crayola Collectibles -A Price Guide" by Bonnie B. Rushlow. Published by Hobby House Press in 2002, it offers information about product history and estimated values. Check for it at your local library and online bookstores. The ISBN is 0-87588-638-8.
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Everyone that signs up to participate in Crayola Creativity Week is entered to win a box full of Crayola product and Creativity Week swag for their school. Winners are randomly selected and contacted via the email they used to sign up with.
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We offer Crayola product catalogs online!
- US Consumers: Visit our Support Page and select Product Catalog.
- Canadian Consumers: Visit
Crayola.ca where you will find a link to the current product catalog in the Helpful Links section. While you are there, check out the colorful products offered at Crayola.ca.
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Get the best results with these tips for cleaning your Scribble Scrubbie Pets.
Scrub Under Running Water:
- Gently scrub your pet under running water after play. Use the scrub brush to help release the marker inks from the tiny fibers (flocking). Do not clean your Scribble Scrubbie Pets in the dishwasher or bathtub.
Allow to Dry:
- Allow your pets to dry before a second use. Coloring on damp pets can cause the ink to wick under the fibers, making the color harder to rinse away. Let your pet air dry before storing it.
Soaking for Stubborn Stains:
- If colors persist after scrubbing under running water or have been on your pet for several days, consider soaking it in water for 20 minutes. For stubborn stains, an overnight soak may be necessary.
Additional Tips:
- Fresh coloring is easier to clean. Soap has little effect on cleaning your pets. Fresh coloring typically requires a rinse under the faucet, while concentrated coloring may require light scrubbing under a faucet or an overnight soak.
Explore Our Collection:
- Check out our entire collection of Scribble Scrubbie Pet products at Crayola.com.
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Crayola's long-standing policy does not allow us to accept or review unsolicited ideas, suggestions, or creative materials. This policy is intended to prevent misunderstandings when internal projects may resemble ideas submitted from outside the company. We believe this approach is in everyone's best interest.
As an alternative, consider visiting the Toy Industry Association website, where you can access their "Toy Inventor and Designer Guide." You may also contact them at (212) 675-1141.