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Since I'm not located in the United States or Canada, what international location should I contact?

Crayola products are sold through a network of distributors and retail store locations. If you are not from the United States or Canada, please contact the office located nearest to you.


[email protected] +31 (0)38 444 3093

Crayola Product Distribution Contacts
Country/RegionCompanyContactWebsite
Africa, India, Middle East, Russia, South Africa, Turkey & European countries (not listed separately)CrayolaHolly Ann Lee - [email protected] 
Asia (if country is not listed separately)CrayolaYvonne Lam - [email protected]
Money Yap - [email protected]
 
AustraliaCrayola AustraliaCrayola.com.au/about-us/contact
1-800-657 353
Crayola.com.au
AustriaVivid/GoliathSupport.goliathgames.com/deutsch-goliath/
+49 6103459180
 
BangladeshCrayolaJoanna Chang - [email protected] 
BelgiumVivid/Goliath[email protected]
+31 (0)38 444 3093
 
CambodiaCrayolaJoanna Chang - [email protected] 
Canary IslandsCrayola Italy[email protected]Crayola.it
ChinaCrayola China

Money Yap - [email protected]

Crayola.cn
FranceVivid/Goliath

Support.goliathgames.com/fr-francais/

+33 (0) 1 41 06 54 54

Crayola.fr
GermanyVivid/Goliath

Support.goliathgames.com/deutsch-goliath/

+49 6103459180

 
GibraltarCrayola Italy[email protected]Crayola.it
HollandVivid/Goliath

[email protected]

+31 (0)38 444 3093

 
Hong KongCrayola

Kiwi Lee - [email protected]

 
IndonesiaCrayolaJoanna Chang - [email protected] 
IrelandVivid/Goliath

Support.goliathgames.com/uk-english/

0800 389 6238

Crayola.co.uk
ItalyCrayola Italy[email protected]Crayola.it
JapanCrayolaKiwi Lee - [email protected]Crayola.jp
KoreaCrayolaKiwi Lee - [email protected] 
LaosCrayolaJoanna Chang - [email protected] 

Latin America: Bermuda, Caribbean, The Bahamas, Turks and Caicos Island, Central America & South America

Crayola[email protected] 
LuxembourgVivid/Goliath

[email protected]

+31 (0)38 444 3093

 
MalaysiaCrayolaJoanna Chang - [email protected] 
MaldivesCrayolaJoanna Chang - [email protected] 
MexicoCrayola Mexico

[email protected]

01 800 71 78 222

Crayola.com.mx
MonacoVivid/Goliath

Support.goliathgames.com/fr-francais/

+33 (0) 1 41 06 54 54

Crayola.fr
MongoliaCrayola

Joanna Chang - [email protected]

 
MyanmarCrayola

Joanna Chang - [email protected]

 
NepalCrayola

Joanna Chang - [email protected]

 
Netherlands (the)Vivid/Goliath

[email protected]

+31 (0)38 444 3093

 

 

Nordic Region: Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway & Sweden

Vivid/Goliath

Support.goliathgames.com/nordics-english/

 
New ZealandCrayola Australia

Crayola.com.au/about-us/contact

1800 657 353

Crayola.com.au
PakistanCrayola

Joanna Chang - [email protected]

 
PhilippinesCrayola

Joanna Chang - [email protected]

 
PolandVivid/Goliath

Support.goliathgames.com/pl-polski/

 
PortugalCrayola Italy

[email protected]

 
SingaporeCrayola

Joanna Chang - [email protected]

 
SpainCrayola Italy

[email protected]

 
Sri LankaCrayola

Joanna Chang - [email protected]

 
SwitzerlandVivid/Goliath[email protected]  
TaiwanCrayolaKiwi Lee - [email protected]  
ThailandCrayolaJoanna Chang - [email protected]  
United KingdomVivid/Goliath UK

Support.goliathgames.com/uk-english/

0800 389 6238

Crayola.co.uk

VietnamCrayolaJoanna Chang - [email protected]  

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

Related Questions

Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!

  • While we don't currently offer our colored pencils in single colors, you might be interested in our Colored Pencil Classpacks! 

    If you are a consumer located in the USA, check Crayola.com to use our product locator tool.

    For schools or businesses, check with any of the suppliers below:


    Art Supply Wholesale (800) 462-2420

    Blick Art Materials (800) 447-8192

    Nasco Arts & Crafts (800) 558-9595


    Our Canadian friends can check Crayola.ca for availability.


    Not located in the USA or Canada? Visit our FAQ to contact the appropriate international office.

  •  

    Looking for refill markers for your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, or Glow Dome? 

    • USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Check Crayola.com for details
    • Canada: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Writers will keep the creative fun going. Check for the 10-count package at retailers that carry Crayola products or at Crayola.ca.
    • Outside of the USA or Canada:  Check our  FAQ to contact our international office.
  • Crayola Adventures offers open-ended storytelling and creative gameplay suitable for ages 4+. In the app, you can:

    • Become the author, illustrator, and hero of your own stories.
    • Customize characters and explore unique worlds.
    • Control narratives and use digital creative tools.
    • Engage in learning through interactive play.
    • Enjoy a platform designed for family fun and educational experiences.

    Where can I download the Crayola Adventures App?

    Crayola Adventures is exclusively available on Apple devices, along with a subscription to Apple Arcade. The app is not available on Android devices. Visit Apple's website for more information on Apple Arcade.


    Who do I contact for assistance with the Crayola Adventures App?


    For support or assistance with Crayola Adventures, please contact the app developer, Red Games. They are best equipped to help you resolve any issues and answer questions. Contact them by email at [email protected].

  • Have questions about your Color Wonder Magic Light Brush? We have the answers!

    For Best Results:

    Always protect your work surface!

    • The handle will light up and cycle through all the colors. When that is done, press the bristles in the middle of the paint pad for a few seconds.The handle will temporarily light up the color of the paint. Brush the bristles against the paint pad several times. An invisible layer of paint will stick to the bristles. Brush onto Color Wonder Paper and watch the colors magically appear! 
    • Between each color change, wipe the bristles with a dry paper towel.
    • To store the unit, snap the cover on to protect the color pads. Since the paint pads will not dry out, the cover does not need to be airtight and replacing the paint pads is not necessary. The paint pads are securely sealed in the unit during the manufacturing process and not removable, so we do not recommend attempting to remove them. 


    Battery Instructions:

    • Use Phillips screwdriver to loosen 2 battery cover screws on battery compartment.
    • Insert three (3) AA alkaline batteries. Ensure All 3 battery nibs (+ ends) face to the LEFT - see image below.
    • Replace battery cover & tighten the screws.
    Open battery case with battery positions.

    Battery Savers:

    • To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes if unused.
    • To reactivate, push power switch to "off" and then back "on". Turn the power switch off and then on.
     

    Need more helpful hints? Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. - Not located in the United States or Canada? Visit our FAQ for information on contacting the Crayola representative in your area

     

  • How does Crayola manage product distribution and reselling on online marketplaces?


    Crayola® products are sold through a network of distributors and retail stores. Crayola does not authorize resellers in any online marketplace. This includes Amazon, eBay, Walmart, Alibaba, etc.


    Is your business or organization interested in ordering directly from Crayola in the USA?


    To establish a buying account with Crayola for distribution in the USA, a $5,000 opening order and a $40,000 annual commitment are required. Products are sold in full case quantities, and drop shipping is not available. For pricing catalogs and order information, please contact our direct sales department via email at [email protected].


    Unable to meet our minimum requirements or seeking individual product purchases?


    If you cannot meet our minimum requirements or are interested in purchasing individual products, please contact one of our authorized distributors for pricing:


    Educators Resource
    Phone: 800-868-1588
    Email: [email protected]
    Website: Educators Resource Website


    Essendant
    Phone: 800-888-8080
    Email: [email protected]
    Website: Essendant Website


    Macpherson's Art
    Phone: 800-289-9800
    Email: [email protected]
    Website: Macpherson's Art Website


    Notions Marketing
    Phone: 800-748-0250
    Email: [email protected]
    Website: Notions Marketing Website


    Really Big Coloring Books®, Inc.
    Phone: 800-244-2665
    Email: [email protected]
    Website: Really Big Coloring Books Website


    SP Richards
    Phone: 888-436-6881
    Email: [email protected]
    Website: SP Richards Website


    Are you looking to distribute products in Canada?


    Please contact Crayola Canada for assistance.


    Are you looking to export products internationally?


    To export products internationally, please contact the appropriate international office for assistance.


    Are you a consumer wanting to purchase Crayola products at retail?


    Crayola.com/where-to-buy can help you find your favorite Crayola products at local and online retailers. Our website is updated often with new products and participating retailers. Please check back again if a product or participating retailer isn't shown.


    Have questions?


    Call or text us at 1-800-Crayola or visit our Support Page to send an email.

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