If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Related Tips
Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!
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Cleaning Materials
Paper Towels
Soft Cloth
Zep Cleaner All Purpose Citrus Cleaner Available at Home Depot
Use according to the directions on the container. Repeat as necessary until stain is removed. -
Cleaning Materials
Cotton Balls
Nail Polish Remover
Sponge
Soft Scrub Mild Abrasive Cleanser
Wipe all stains with a damp sponge. If any stain remains, apply Soft Scrub with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with nail polish remover, blot the remaining stain and rinse. -
Cleaning Materials
Glass Cleaner Any Brand
All Purpose Cleaner
Liquid Dish Soap
Use water, glass cleaner, all purpose cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk-like residue. -
Cleaning Materials
Paper Towels
Sponge
Liquid Dish Soap Preferred Dawn or Joy
All Purpose Cleaner Windex or Formula 409
Mr Clean Magic Eraser
Spray the stained area with All Purpose cleaner and wipe with paper towels. If stain persists, dampen a sponge with warm water and liquid dish soap to work the area in a circular motion. Rinse with water. Dry the area with paper towels. Repeat as needed.
ALTERNATIVE SUGGESTION: Mr. Clean Magic Eraser can be used per the manufacturer's direction.
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Cleaning Materials
Liquid Dish Soap
Soft Cloth or Sponge
Toothpaste
Warm Water
Soft Scrub Mild Abrasive Cleanser
Add liquid dish soap to water. Wash the stain in a circular motion using a soft cloth or sponge and rinse. If stain remains, repeat the procedure. Fresh marks are most easily removed. Residual stains on white walls and more durable surfaces may be removed with Soft Scrub, toothpaste or a mild abrasive cleanser. Apply cleanser with a soft cloth or sponge. Work the stain for sevral minutes. Rinse with water. Repeat if necessary.
We are happy to offer stain removal suggestions as a service to consumers. While our methods were tested successfully, we can't guarantee results. Test each suggestion on an inconspicuous area first. Consult a professional cleaner if needed. Recommended brands are effective, but others may work too. Methods are for adult use only. Check containers for use and warnings.
Call 800-272-9652 weekdays between 9 AM and 4 PM ET if you have further questions.